Shipping & Delivery

Where We Ship

We ship to serviceable PIN codes across India. If your location is not covered by our courier partners, we will contact you to arrange an alternative or refund your payment in full. We do not currently ship internationally – message us on WhatsApp for special requests.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on Sundays or public holidays are processed on the next business day.
• You will receive an order confirmation by email as soon as your payment succeeds.

Delivery Timelines

• Metro cities: usually 3–5 business days after dispatch.
• Other cities and towns: usually 5–8 business days after dispatch.
• Remote areas: may take up to 10–12 business days.

These are estimates. Delays can occasionally happen because of weather, festivals, strikes or courier issues beyond our control. We will keep you informed if your order is delayed.

Order Tracking

Once your order is dispatched, we will share the courier name and tracking number by email or WhatsApp so you can follow your parcel. If you have not received tracking details within 4 business days of ordering, please contact us.

Receiving Your Order

• Please make sure someone is available at the delivery address to receive the parcel.
• Do not accept a parcel that looks tampered with or badly damaged. Refuse it, or note the damage with the courier, and contact us right away.
• We recommend recording an unboxing video. It helps us resolve any issue with damaged, missing or incorrect items quickly.

Failed Deliveries

If a parcel is returned to us because the address was incorrect or incomplete, or the recipient was unavailable after repeated attempts, we will contact you to arrange re-delivery. Re-shipping charges may apply.